Terms And Conditions | Refund Policy

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PRIVACY STATEMENT

This privacy notice is to inform you on how we collect and process your personal data.

Sfoyzs is the controller and responsible for your personal data (Sfoyzs is referred to as "we", "us" or"our" in this privacy notice).

Contact: Sfoyzs, Regent Road, Heaviley, Stockport, SK2 6EB. Tel: +44 (0)161 484 2269.

What information do we collect about you?

We collect information about you when you register with us or place an order with us.

This information includes:

Your name, postal/billing address(es) telephone number(s) and email address(es).

If you have a registered account on the website we will also collect:

Details of your previous orders.

We do not collect or store any personal information if you do not register or place an order.

How will we use the information about you?

The information we collect is to enable us to process your order and manage your account.

Your personal information will only be shared with:

Payment processors (e.g. PayPal) - Your information is shared to allow these companies to process your payment.

Note:Your information is only shared with these companies if you use their service to pay for your order.

Delivery companies – To enable our delivery partners to deliver your order,

we must share your address and contact information.

We will never share your personal information with any other external companies.

Cookies: We will only use cookies to store your shopping basket contents as you use our website.

Other Websites:

Our website may contain links to other websites. We are not responsible for the privacy statementsof these websites.

ORDER INFORMATION

It is our sincere hope that you will be happy with the product(s) and/or service(s) you receive fromus.

We will act quickly and fairly to remedy any problems that may arise.

Our Guarantee to you is as follows:

We guarantee (excluding bean filling) the design, fabric and manufacture of all products against reasonable wear and tear for a period of one year from the date of purchase.

This guarantee is limited to 6 months for commercial use customers. Polystyrene beans will flatten (depending onusage) and topping up your beanbag may be necessary (this is not covered by our guarantee).

PLEASE NOTE:

All goods are made to order.

All goods are dispatched after your payment has cleared.

Returns

If on delivery the goods are visibly damaged please DO NOT accept them from the courier.

Any goods delivered faulty, sub standard, damaged will be exchanged.

If no exact duplicate replacement is available for your damaged goods we will gladly issue a full refund or you may choosean equivalent product from the store.

All enquiries regarding any item in our store are welcomed.

Free fabric samples are available upon request and recommended especially when matching with decor.

As the cost of postage and packaging goods is high, we recommend that you thoroughly enquire before placing your order .

Returns will be accepted if returned within 30 days of delivery -

Items MUST be UNUSED and in the ORIGINAL PACKAGING.

It is the buyer’s responsibility for the return of the item. Postage and packing charges are not refundable.